Desktop Support Engineer Graduate

About

Description

Are you a tech-savvy individual who enjoys tackling hardware and software issues? As a Desktop Support Engineer Intern at GBS Group, you will manage installations, upgrades, and troubleshooting to ensure our desktop systems run optimally. This 12-month paid internship offers a chance to gain valuable experience and skills in a supportive team environment.

Responsibilities

• Setup and Configuration: Set up and configure desktop computers and peripherals
• User Support: Provide support via phone, email, or face-to-face
• Troubleshooting: Diagnose and resolve hardware and software issues
• Software Management: Install and update software
• Team Collaboration: Work with the IT team on projects
• Equipment Management: Track IT gear and support printer-related tasks
• Security Champion: Assist with anti-virus challenges and system security

Qualifications

• Matric + 3-Year Diploma/Degree in IT from a public tertiary institution
• A+ or N+ certifications are required
• Basic understanding of Microsoft operating systems (Windows 10/11)
• Knowledge of Microsoft Office 365 and IT hardware components
• Must be a South African citizen aged between 18-35
• Must reside in or around KwaZulu-Natal
• Must not be employed or part of another internship/learnership program
• Must not have previously completed an internship (SETA/Government)

Application instructions:

• To apply, simply click the apply button.